communication plays a critical role

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Our facial expressions, gestures, and body language can and often do, say more than our words, and according to experts

As leaders, this becomes especially important since our ability to comprehend someone’s underlying message through their body language will determine how successful we will be at negotiating or facilitating any exchanges between ourselves and others.

For instance, when employees may be hesitant to communicate their disagreements or concerns verbally openly – they may display subtle hints of unease by crossing their arms or avoiding eye contact altogether.

This is why leaders need to be cognizant of such nonverbal cues so that we can respond accordingly and engage in meaningful conversations equipped with the power of effective understanding between parties involved.

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