MetaMask Mozilla extension is one of the compatible and secure browser extensions launched by the wallet team for adding convenience to the investors. But, this doesn’t mean that this extension is completely free from errors and doesn’t face any kind of issue. Alike other browser extensions, this one also sometimes results in the emergence of the error.
Thus, one of the issues reported by the users of the MetaMask Firefox extension is the blank screen error. This error might act as an interruption in your work, thus, to help you to learn the ways of rooting out the issue, we are listing them here in this piece of information.
Reasons behind the emergence of the issue
Blank screen error would be quite frustrating as the investors lost the plot when they encounter this issue. This error restricts the users from performing the wallet operations resulting in the failure of accessing their respective wallets.
Thus, to check what factors lead to the popping up of this error becomes quite mandatory. Well, no one specific reason has been shortlisted that results in the emergence of this issue, rather there what experts have discovered are as under:
- It might be a result of the corrupted data
- Due to improper user settings or third-party applications
Actions to be attempted for fixing the emerged issue
If you are descrying an issue of a black screen while accessing the MetaMask wallet through the Firefox extension, then you will have to simply practice a couple of actions for resolving the issue on your own. The actions that you’ll have to take are not complicated at all rather, they are quite simple.
What’s important here is that you should know what remedial measures you need to perform.
Thus, to help you in knowing them, we are mentioning them in this section of the document.
- Restart the Firefox browser extension you are using to operate the wallet
- Reboot the device on which you are operating your wallet
- Get the MetaMask Mozilla extension updated to the latest, if it has gone outdated
- Re-enable the Firefox extension after disabling it
- Re-install the wallet extension after removing it from your device
- Try to access the wallet through any other browser extension supported by MetaMask
Action Guide to Disable MetaMask Mozilla…
One of the remedial measures that you can perform is to enable the wallet extension after disabling it. This is suggested to do as it asks the Mozilla Firefox extension to reload the wallet installation package and will aid in reducing the chances of temporary errors.
Hold on!! If you don’t know the steps engaged in disabling the extension, then we are here to guide you.
- Open Firefox on your device and then right-click on the MetaMask plugin
- Select “Manage Extensions”
- Hit on the toggle button to disable it
This is how you can disable the extension. What to do next?
Further, wait for a couple of minutes and then enable the extension to check if the issue has been resolved or not.
Final Lines
MetaMask Mozilla is a fine web browser extension that is launched by the MetaMask team. This browser extension offers a secure environment under which investors can manage their wealth along with keeping all the wallet data confidential. However, the extension sometimes encounters minor issues which can be easily erased by practicing the common troubleshooting measures. Further, if you face a black screen error while working with the Mozilla extension, try out the resolutions provided in this read.
